This workshop is designed to provide middle-level managers and supervisors with the knowledge and skills required for senior management capacity. The programme enables leaders to critically explore the key idea that the critical function of a leader is to improve the bottom line and help their people move through the stages of professional development.
In a dynamic and competitive business environment, every senior executive requires superior skills to manage every resource within the organization. This course is specifically designed for those managers who are looking for a more realistic approach to the use of the full range of strategic management skills. It combines aspects of organizational and management theory, a pragmatic approach to the realities of day-today work life whilst also taking into account the factors affecting the organizations.
New generations of workers are now entering the organization and managers need new skills to maximize their potential. They need to know how employees think about the future, their work, and what they expect of their managers and supervisors.
This training is for managers and supervisors who want to break away from the traditional style of managing people to a more creative way of making their employees more engaged and committed to delivering the best result for the organization whilst developing their own senior management capacity.
Learning Outcomes
Participants will:
- Understand how to create a high-performance team with shared goals
- Quickly adapt and refine their behaviour to better drive productivity
- Constantly anticipate and react speedily to changes within the organization
- Gain new perspectives and proficiency for senior management capacity and of managing people for better results
- Understand how to maximize all relevant resources for the achievement of corporate goals
- Acquire a range of analytical tools at hand to help identify the cause of problems
- Develop appropriate strategies for greater personal, team and organizational effectiveness
- Motivate your people and help to connect work with a purpose and meaning
- Develop the competencies of a Transformational Coach
- Gain practical tools to deal with conflicts and challenging employees
- Learn to maximize the feedback system
Course Module
- Understanding your role in the organization’s context
- The Manager as a Learning Leader
- Achieving Excellence in Leadership Issues
- Culture – Winning Together
- Creating a High-Performance Team
- Execution and Follow Through
- Clarifying and Implementing Organizational Mandates
- Excellence in Communication
- Problem-Solving and Decision Making
- The Transformational Coach
- Self-Management
- Recognizing and managing different types of employees
- Understanding and Influencing Behaviour
- Empowering others to perform
- Employee engagement and motivation-boosting techniques
- Identifying stages of team development
- Monitoring and Reviewing Performance
- Emotional Intelligence
- Conflict Resolution Strategies
Who Should Attend
Admin and HR Personnel, Supervisors, Middle-level managers and others who are interested in enhancing their managerial effectiveness and those who provide leadership in the Private and Public Sectors.
Training Delivery Techniques
For learning to be more impactful and effective, we adopt a seamless combination of Lectures, Group Discussions, Case Studies, Individual/Group Exercises, Videos and Role Play. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and this will aid attendees to apply the knowledge gained both at work and personally.