You are in your office looking over your performance report and it happened again. Your low-performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals.
This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
The Coaching and Mentoring workshop focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
Coaching and Mentoring Skills can enhance and accentuate the management skills of managers and enable them to achieve optimum results through members of their teams. This will in turn lead to greater achievements of organizational goals and objectives. Coaching can be a game changer for employee retention, productivity, efficiency, and effectiveness, as well as for preparing mid-level managers for top leadership positions. As pressure on today’s managers continues to grow, getting the very best out of people becomes even more critical. It is a cost-effective form of employee development
Managers who are always overwhelmed with work that could have been done by competent employees under their portfolio will find this program very useful. Such managers do not achieve as much as their work demands because they have not learned the art of effectively delegating tasks and monitoring to ensure a successful outcome. This course is designed to turn coaching into a culture in your organization and it is packaged to enable you to evaluate how coaching impacts business performance. This training reinforces a coaching culture supported by the business leadership. Coaching supported by the leadership team is an integral part of the talent management process and it is a strategic business objective.
Learning Outcomes
Participants will:
- Understand Coaching, Mentoring and the GROW model
- Identify strengths and weaknesses in specific coaching styles
- Understand the attitudes and skills which underpin good coaching and be able to apply them
- Acquire skills to exploit the benefits of Coaching and Mentoring in improving performance and business results when transferred to the workplace
- Understand how to measure progress by comparing skills after training to those before taking an assessment
- Learn how to enhance employee engagement, workplace trust and enthusiasm
- Improve their confidence, listening ability and leadership skills
- Acquire skills in supervising, empowering and providing effective feedback in a monitored situation
- Identify when the coaching is at an end and transition your employee to other growth opportunities
- Understand the common challenges to be encountered in coaching/mentoring and learn how to overcome them in order to become more effective
Course Module
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- Coaching and Coaching Models
- Success Factors for Coaching
- Competencies of an Effective Coach
- Mentoring and Types
- Establishing Corporate Purpose
- Coaching and Mentoring impact on Business Performance
- Coaching Vs Mentoring (Differences, Benefits etc.)
- Impact of Coaching on Talent Management and Succession Planning
- Building employee competence and removing barriers to performance
- Developmental Feedback
- The Learning Cycle
- Communication and Counseling Skills
- Removing barriers to effective coaching and mentoring
- Confidentiality
- Relationship Dimensions
- Critical Success Factors
Who Should Attend
Team Leaders/Unit Heads/Heads of Departments/ Managers and Entrepreneurs.
Training Delivery Techniques
For learning to be more impactful and effective, we adopt a seamless combination of Lectures, Group Discussions, Case Studies, Individual/Group Exercises, Videos and Role Play. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and this will aid attendees to apply the knowledge gained both at work and personally.
