Successful and thriving organizations have managers (and often employees) who have developed the ability to work successfully with others, accomplishing tasks through their associates and team members, supporting and encouraging them. These are leaders who see people issues as primary and their resolution as foundational to organizational success. These are managers who daily operate with their Emotional Intelligence (EQ) in top gear. Emotional intelligence refers to our ability to sense and develop interpersonal and intrapersonal skills and use them successfully.
In this Leadership and Emotional Intelligence training, managers participating in it will gain a better understanding of self-management and self-awareness for leadership acumen. This in turn will give them better insight and control over their actions, emotions, and, consequently, their performance. The course will lead them to experience a positive insight into their leadership and supervisory competences.
Emotional Intelligence (EQ) ranks as one of the very important leadership competency in the contemporary workplace! Leaders who have higher levels of emotional intelligence create positive work environments, generate higher levels of employee engagement, deliver higher performance, and manage change better and experience less work-based stress. This program explores the basic theory and practice of emotional intelligence and quickly moves on to the application of EQ to a wide range of management and leadership issues.
This unique course provides executives with practical skills needed to lead their teams to success.
Learning Outcomes
Participants will:
- Understand the performance power of being an emotionally intelligent manager
- Gain insights into the key concepts, skills and components of Emotional Intelligence
- Learn how to set direction and objectives for their subordinates at work and how to translate them into effective action
- Acquire skills to make appropriate decisions based on rational and logical judgement
- Be encouraged to address personal development needs in a supportive yet professional environment
- Increase self-awareness and self-control; remain calm and poised; and react skillfully when dealing with difficult or challenging people and, or complex situations
- Deal with the setbacks and adversity inherent in missed targets, rejection from clients, internal bureaucracy, interpersonal relations, etc.
- Understand how to build skills of empathy and communication which are critical to developing strong emotional connections with others at strategic levels
- Inspire individuals to commit to specific and measurable goals in order to move them towards greater personal leadership and performance
- Enhance their proficiency to create positive yet high performance work environments as a result of their authentic leadership
Course Module
- Understanding Emotional Intelligence
- Enhancing Self-Awareness
- Self-Motivation and Regulation
- Using Effective Leadership Skills to inspire Followership
- Observation and Empathy
- Developing Social Skills
- Understanding the principles of influence through Leadership
- Attitudinal Change for Improved Productivity
- Using EQ to build bonds, develop collaboration, co-operation and team capabilities
- Leading people to peak performance
- Leadership and Relationship Management
- Delegating and Coordinating tasks and responsibilities using EQ
- Developing Excellent Communication Skills
- Self and Stress Management
- Understanding and working with different personality styles
- Conflict Management and Resolution
- Feedback System
Who Should Attend
Team Leaders, SBU Heads, Project Leaders, Managers, Supervisors, Professionals and Management Trainees in both public and private sector organizations
Training Delivery Techniques
For learning to be more impactful and effective, we adopt a seamless combination of Lectures, Group Discussions, Case Studies, Individual/Group Exercises, Videos and Role Play. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and this will aid attendees to apply the knowledge gained both at work and personally.