The attitude of employees to duties and responsibilities; their commitment to tasks; and their relationship with other co-workers are necessary requirements for ever-increasing efficiency in the achievement of corporate goals in any organization.
This training will impart the attendees with requisite skills that will make them take ownership and begin to lead a more productive life. They will see life from a different perspective as a journey towards continuous improvement, being guided by key principles of vision, personal purpose, innovativeness and commitment to truth, whilst also learning how to establish routines; set goals; imbibe good work ethics; create an efficient environment; use time-honored planning tools and organizational schedules in maximizing their personal effectiveness.
Business ethics in the workplace is about prioritizing moral values for the workplace and ensuring behaviors are aligned with those values; it is values management. This knowledge development program will teach critical business ethics that will ensure delegates understand how to conduct themselves in a proper office environment and achieve the vision of the organization.
Participants will learn the importance of considering their responsibility to others in the workplace and to the work organization and how that might play a role in work productivity, decision making and even individual and corporate survival as work organizations chart their course in the limitless and increasingly competitive global marketplace.
As a result of the growing acknowledgment by professionals of the importance and relevance of emotions to work outcomes, this course also looks at Emotional Intelligence (EQ) as a functional concept within the organization. Participants will be taught how they can use it to manage themselves and drive their individual performance and those of their teams toward achieving the objectives of the organization.
Learning Outcomes
Participants will:
- Analyze the prevailing work ethics and their impact on organizational performance
- Learn the Top Values Employers Look for in Employees
- Understand the importance of good work ethics to clients
- Identify factors that have negative effects on employees’ attitudes to work.
- Understand and maximize Personal Development Strategies
- Appreciate the benefits of excellent work attitude and values
- Develop the right attitude to work and know the importance of attendance and punctuality to work
- Understand the importance of teamwork among colleagues
- Learn how to effectively communicate with colleagues and clients
- Utilize Emotional Intelligence for better relationship management.
- Manage Time and Stress effectively.
- Recognize the impact of listening, politeness, and building rapport on morale and workplace harmony
- Acquire skills of working intelligently and working smart
Course Module
- Critical underpinnings of the organization’s vision, mission and goals
- Concept of Productivity
- Relationship between Attitude and Productivity
- Personal Effectiveness and Time Management
- Workplace Ethics & Etiquette in Workforce Management
- Performance Dialogue
- Organizational Culture and Values
- Delivering on your KPIs
- How to achieve Speed and Accuracy in work performance
- 80/20 Principle
- Goal Setting Practices
- Effective Planning and Execution
- Productivity Improvement Techniques
- Identifying and speedily eliminating time wasters
- Factors affecting your Productivity
- Character and Honesty
- Attendance and Punctuality
- Self-Audit
- Habits of Highly Effective People
- Tools and Techniques for Result-Driven Organizational Communication
- Attitudinal Change for Improved Performance
- Emotional Intelligence and the Work Environment
Who Should Attend
All Professionals, Admin Personnel, Supervisors, Human Resources Managers and those who want to increase their productivity and effectiveness, gain greater self-awareness, build their professional reputation and credibility in the Public and Private Sectors.
Training Delivery Techniques
For learning to be more impactful and effective, we adopt a seamless combination of Lectures, Group Discussions, Case Studies, Individual/Group Exercises, Videos and Role Play. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and this will aid attendees to apply the knowledge gained both at work and personally.