Creative Problem Solving and Decision Making Skills Workshop
Problem-solving is a practical-mental process that involves discovering, analyzing and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue. In other words, it is getting results! Results are desired outcomes. Results separate performers from laggards. To effectively deal with difficult situations, people must take […]
Compelling Business Presentation & Excellent Public Speaking Course
The ability to make good presentations will empower you to persuade various stakeholders and win profitable businesses for your organization. This course will take you through the process of preparing, delivering and managing successful presentations. Each participant will have an opportunity to make a series of presentations to an audience. Learning Outcomes Participants will: Learn […]
Civility in the Workplace and Emotional Intelligence
While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing the industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line. To […]
Administration and Office Management Professional Course
At the end of this workshop participants will: Understand how to prioritize and cope with multiple tasks Develop the skills necessary to plan, make effective decisions, solve problems and handle pressure Apply practical techniques to improve communications skills Understand how to manage challenging behaviours Apply assertiveness to be more effective in the workplace Course Module: […]